Private Teller
Sometimes the easiest way to handle financial matters is with a phone call. Our automated banking service is available 24/7.
Call at your convenience. Private Teller is always available.
Anytime can be a good time to manage your money – all you need is your phone. You'll find our Private Teller service to be user-friendly, helping you quickly take care of routine tasks.
- Check your account balances
- Learn about cleared checks
- Review transaction history
- Transfer funds between Dominion Energy Credit Union accounts
- Withdraw funds
- Make loan payments
Frequently Asked Questions
To access account information, always have your account number(s) and PIN handy.
- Press * to repeat the list of options you just heard.
- Press # to move back to the previous menu.
- When entering dollar amounts, enter amounts as whole numbers (in dollars and cents); do
not use a decimal point. For example, the amount $95.35 would be entered as 9-5-3-5. - Press the desired key at any time during the voice message. You can interrupt the system at any
time to move ahead at your own pace.
Financial education and resources to support your success
Better than ordinary checking
Enjoy our free checking account with eStatements, no hidden fees and access to powerful digital tools.
Dominion Energy Credit Union, headquartered in Richmond, Virginia, is a full-service financial institution that serves Dominion Energy employees and offers convenient digital banking services and Bill Payer so members can manage their money from anywhere.