How-to Videos

Watch these short tutorials to help you make the most of our digital banking services and special features. 

There's so much you can do! 

Getting Started with Digital Banking

Simplify your life with digital banking at Dominion Energy Credit Union.

Downloading the App
How to download the DECU mobile app.
Passcode Login
Learn how to securely log into your account.

Using Your Digital Banking Account

These tools make it easier to manage your money.  

Using the Home Page
Learn how to navigate the many features of Online Banking.
View Account Details
Stay on top of your finances by viewing all account transaction details.
Transferring Funds
Learn how to make one-time or recurring transfers of your funds within Online Banking.
Activity Center
The Activity Center provides a list of your transaction history. Learn how here.
Member-to-Member Transfer
Transfer money to another DECU member’s account. It’s easy!

Tapping Into Mobile Banking

Turn your mobile device into an extension of a Dominion Energy Credit Union branch. 

Mobile Banking Interface
Complete transactions quickly and easily. Learn how to navigate the home page.
Mobile Deposit
Make deposits anytime, anywhere with the snap of a photo! Be sure to enable Mobile Deposits under Settings on the app.

Managing Preferences and Security Settings

Take control of your banking, adjust preferences, and gain peace of mind.

Touch ID Setup
Learn how to make your account more secure and more accessible.
Alerts Overview
Get notified of specific account activity.
Accounts Alerts
Notify yourself of changes in your account balances.
History Alerts
Create an alert for when a check clears or a transaction reaches a certain amount.
Sending a Secure Message
Send confidential account information securely through Digital Banking.
Account Preferences
Change how accounts appear and how they are grouped by adjusting settings.

Setting Up and Using Bill Pay

Pay bills the easy way and avoid the hassle of sending checks.

Payment Center
Pay bills and send checks electronically through the Payment Center.
Creating a Payee-Company
Learn how to set up a company as a payee. Many are pre-loaded in the system.
Creating a Payee-Person
You can also set up an individual as a payee.
Scheduling Payments
It’s easy to schedule payments. Learn how.

Additional Digital Banking Videos

Make the most of this convenient service with these quick how-to videos.

Online Banking Basics
Quick Transfers
Canceling Individual Transactions
Canceling Recurring Transactions
Stop Payments
Mobile Banking
Fingerprint ID
Enable/Disable Touch ID
Enable Face ID
Online Banking Security
Account Grouping
Account Nicknames
Address Change
Change Login ID
Change Password
Secure Delivery
Online Transaction Alerts
Security Alerts
Secure Messages Overview
Locations
Bill Pay 2
Editing or Deleting a Payee
Setting up EBills
Automatic Payments
Moving Payments
Editing or Canceling Payments
View Transaction Details
Deleting an Account

Dominion Energy Credit Union, headquartered in Richmond, Virginia, is a full-service financial institution that serves Dominion Energy employees and offers convenient digital banking services and Bill Payer so members can manage their money from anywhere.